Frequently Asked Questions

What is an electronic cigarette?
In short an electronic cigarette is a healthier, cheaper, safer more convenient way of smoking.

How does the electronic cigarette fulfill a smokers needs?
It creates 'smoke' like a cigarette it gives the user their nicotine fix and also it looks like a cigarette even as far as to lighting up like a cigarette when used.

Can you defiantly smoke electronic cigarettes in public?
Yes. Defiantly the smoking ban in force in the UK in no way regulates the use of electronic cigarettes.

Can I smoke my electronic cigarette in NO SMOKING places?
Yes it is totally legal to smoke the electronic cigarettes that we sell anywhere legally

How much cheaper is smoking an electronic cigarette compared to normal cigarettes?
Obviously all smokers vary the amount they smoke and what brand they smoke, most smokers can look at saving around 75% by using an electronic cigarette but you can easily work out your potential savings by using our savings calculator.

What is actually in the electronic cigarette cartridge?
The main ingredient in the cartridges that we sell is propylene glycol a substance commonly found in many food products where it is used as a flavoring and colouring agent and is also found in normal cigarettes where it is used to keep the tobacco from going dry. The other ingredients contained in the cartridge are flavorings, nicotine and water. The liquid does not contain any known harmful chemicals

How long do the cartridges last?
All cartridges usage span varies please click check out the specific cartridge in our shop for an estimate on how long it should last.

Do you sell different cartridges in different strengths and flavors?
Yes we stock a range of flavors and strengths.

I purchased an ecig from another website will your cartridges work with it as yours are a lot cheaper?
We do not guarantee that they will be compatible, however if you email us we can make sure before you place your order.

Are your accessories compatible with other electronic cigarettes?
Yes with some, however please email us to make sure before you place an order.

Why are your prices so cheap compared to their suppliers?
We believe in offering great quality products at a fair price we buy in bulk and generally work on much smaller profit margins than a lot of other electronic cigarette retailers.

Can I contact you if I require any assistance with my electronic cigarette?
Yes certainly feel free to call our free phone number or email us whenever you like.

Can I speak to a human about the electronic cigarettes that you sell?
Yes you are welcome to phone our free phone 0800 number if you have any further questions.

Who would you advise not to use the electronic cigarettes that you sell?
We would advise anyone who falls into the following categories not to use our electronic cigarettes:

•    Any persons under 18 years of age.
•    Anyone with an allergy to nicotine.
•    Anyone with any kind of heart condition.
•    Anyone with an impaired immune system.
•    Anyone with abnormal blood pressure.
•    Pregnant Women.

You should always consult a doctor before using any nicotine replacement product.